Refund & Cancellation Policy

Subscriptions are billed in advance

GameServerBot subscriptions are charged monthly at the start of each billing period. Payments are processed through Stripe.

Refunds

Subscription fees are generally non-refundable. We do not provide partial-month or pro-rated refunds when you cancel mid-period, except where required by applicable law (for example, consumer protection laws in certain jurisdictions may provide additional rights).

If you believe you were charged in error, contact us at support@midnightsunlabs.com and we will review your case.

How to cancel

You can cancel your subscription at any time:

• Account page: sign in at gameserverbot.com/account, then click "Manage billing" to access the Stripe customer portal and cancel from there.
• Via Discord: message us in our support server and we will cancel on your behalf.

Cancellation stops future renewals immediately. Your access continues until the end of the current paid period — you will not be charged again.

Your data after cancellation

We keep your game-server worlds after cancellation so you can resubscribe later and pick up exactly where you left off. If you want your world data deleted, email us at support@midnightsunlabs.com and we will remove it.

Free trial

Hosting includes a one-time free trial of 48 hours of server uptime (one per user). Start it from Discord with /host trial — no card is required. The trial lets you test before committing to a subscription.

Questions & billing disputes

For any billing question or concern, email us at support@midnightsunlabs.com. We aim to respond within 2 business days.